MyCase Pricing in 2026: What a PI Firm Really Pays Per Seat

Most personal injury firms know what MyCase costs. Far fewer know what they end up paying for it.

MyCase pricing runs from $50 to $130 per user each month in 2026 on annual billing, and monthly billing costs about 16% more. The plan you land on depends less on the sticker number than on how many people at your firm need a seat.

That is the figure on the pricing page. It is not the figure a plaintiff firm sees on its invoice once you add every seat, the accounting module, and payment processing.

This guide covers three things:

• The full 2026 pricing: Every plan, annual and monthly, plus the August increase most articles missed
• Where the money really goes: Add-ons, processing, and the per-seat math for a firm with case managers and intake staff
• The question no pricing page asks: Whether a per-seat generalist tool fits how a PI practice runs its day

MyCase Pricing At a Glance (2026)

MyCase costs $50 to $130 per user each month across three plans, and annual billing shaves up to 16% off the monthly rate. As of September 2026, verified on MyCase’s official pricing page, Basic is $50, Pro is $100, and Advanced is $130 per user each month on annual billing.

Here is the full MyCase pricing structure for 2026.

Annual billing saves up to 16%, which comes to $120 a year on Basic and $240 a year on Pro and Advanced. MyCase asks for no long-term contract and no setup fee, and it offers a 10-day free trial with no credit card. Pro is the plan MyCase flags as most popular, which fits, since it holds the intake and texting features most firms reach for first.

For a solo attorney or a two-person shop, this is a clean and affordable pricing model. The math turns the moment you count heads.

A plaintiff firm does not buy one MyCase seat. It buys a seat for every attorney, every case manager, every paralegal, and everyone at the intake desk, each at the full per-user rate.

Note: The number on the pricing page is a per-seat rate, and a plaintiff firm buys a lot of seats.

MyCase Pricing Increase in 2026 and the 8am Rebrand

MyCase raised its prices in August 2026 and changed its brand name in the same stretch. Annual rates moved from $39, $89, and $109 to $50, $100, and $130 per user each month, so any review that still quotes the old figures was written before the increase landed.

Two things shifted in 2026 that most MyCase pricing articles have not caught, and both change the number you should budget.

Here is the before and after on annual billing.

Across a 12-month contract, the Advanced increase alone adds $252 per user. On a 15-seat firm, that works out to roughly $3,780 more a year for the same software, before a single add-on.

Firm administrators in online communities have raised this point for a while, describing renewal quotes that climb year over year even when nothing about their usage changed. A firm that budgets on last year’s MyCase pricing will come up short.

The second shift is the name, because MyCase is now 8am MyCase. Its parent company, formerly AffiniPay, rebranded to 8am, and the AI features carry the 8am IQ label.

The same parent also owns LawPay for payments, Docketwise for immigration, and CasePeer, the case management system built specifically for personal injury firms. Hold onto that last detail, because it quietly shapes where a plaintiff firm’s money should go.

MyCase Pricing Plans Compared: Basic, Pro, and Advanced

MyCase plans differ less by price than by what each one unlocks, so the features you need decide the plan, not the sticker. Basic covers case files and billing, Pro adds intake and texting, and Advanced adds the Open API and AI tools a scaling firm tends to need.

The plan names give you almost nothing on their own. The useful question is which feature sits behind which paywall.

MyCase Basic covers the system of record

Basic covers case and contact management, time entry, invoicing, trust accounting, online payments with next-day deposits, customizable reporting, and unlimited document storage. The client portal on this tier is limited, which is MyCase’s own word for it.

Basic works well as a complete matter and billing system for a firm that does not need clients messaging through the platform, and does not need any outside tool connecting into it.

MyCase Pro adds intake, texting, and workflows

Pro adds the features a growing firm hits fast:

• Client-facing tools: Unlimited eSignature and document generation, client intake forms with a built-in legal CRM, and 2-way texting with a call log
• Operations tools: Automated workflows, premium billing, the 8am IQ writing and document assistant, and access to more than 70 integrations

For an intake operation, this tier is the floor rather than a nice-to-have, since intake forms and texting both live here instead of on Basic.

MyCase Advanced unlocks the Open API and AI

Advanced adds the 8am IQ case and discovery assistants, advanced document automation, desktop drive sync, conflict-check tracking, split billing, and the Open API. That last item is the one plaintiff firm's trip over.

The Open API sits on Advanced alone. Any tool you want reading from or writing into MyCase, whether that is a document manager, an intake provider, or an AI voice agent, needs API access that Pro does not include.

Related: What CMS write-back is and why every PI firm needs it.

Here is where the features a PI firm cares about land across the three tiers.

MyCase Hidden Costs and Add-Ons

MyCase hidden costs sit outside the per-seat price. They include a $39 per-user accounting add-on, payment processing on top of the subscription, charges for extra AI page capacity, and the fact that every staff seat bills at the full rate.

The per-user rate is where most people stop reading. It is where the real cost of MyCase starts to hide.

• Accounting bills separately: MyCase Accounting costs $39 per user each month on top of the base plan, and firms that want deeper reporting often keep QuickBooks running alongside it and pay for both
• Processing rides on top: LawPay carries no monthly fee, but card transactions carry processing rates, and firms in online forums report MyCase-linked processing running roughly a point higher than some alternatives, which on $100,000 in annual card payments is about $1,000 you never see on the subscription line
• AI usage has a ceiling: The 8am IQ discovery tool gives 5,000 pages per user each month pooled across the firm, and extra capacity costs $30 per 5,000 pages, expiring at the end of the subscription period rather than rolling over
• Every seat costs full price: There is no discounted staff seat, so a case manager who only logs calls and a paralegal who only pulls documents each cost the same as an attorney

Because non-attorney staff usually outnumber attorneys on a plaintiff team, the seat count climbs faster than the org chart implies.

The seat is the cheap part of the bill, and the salary sitting in it is not.

What Does MyCase Really Cost for a PI Firm?

For a mid-size personal injury firm, MyCase total cost is the per-seat rate multiplied across every employee, plus add-ons and processing. A firm that needs integrations lands on Advanced, so the license line alone can clear $18,000 a year before anything else.

Suppose you run a 12-person plaintiff firm made up of three attorneys, five case managers, two paralegals, and two intake staff. All twelve need a MyCase seat, and because you want tools writing into MyCase, you need the Open API, which means the Advanced plan at $130 per user each month.

These figures are illustrative rather than a quote, and processing depends on how much you collect by card. The pattern holds no matter the inputs, because MyCase pricing scales with headcount and a plaintiff firm carries a lot of non-attorney heads.

Once a firm looks hard at reducing case manager workload, the software line rarely turns out to be the expensive part of the operation.

MyCase Pricing for Personal Injury Firms: Cost vs Fit

MyCase is a general-practice case management system rather than a personal injury platform. It works for PI, and its low entry price pulls in small plaintiff firms, though it was not built around medical treatment tracking, lien management, or settlement math. Its own parent sells a separate product, CasePeer, for that work.

Price only means something once you weigh it against fit. MyCase handles family law, criminal defense, immigration, estate work, and personal injury from one core system, which is the appeal for a mixed caseload and the reason the reviews skew toward solo and small general practices that value the affordable pricing.

Personal injury runs on a different rhythm. A PI case turns on medical treatment tracking, provider and lien management, settlement calculations, and statute deadlines, and those are the parts of the day that consume a case manager.

MyCase can be configured toward PI, though a configured generalist and a purpose-built system behave differently once volume climbs. That is the same reason a generic AI receptionist struggles at a personal injury firm when it meets real plaintiff call patterns.

The parent company understands this, which is why it sells two products rather than one. CasePeer, owned by the same 8am parent, is the case management system built for personal injury, with treatment tracking, lien management, and settlement tools as defaults instead of custom fields.

A plaintiff firm choosing MyCase on price is often choosing the generalist option from a company that also makes the specialist one.

Here is a simple way to weigh MyCase for personal injury before you reach the price question.

A low price on a generalist tool stops being a bargain the moment your firm needs the specialist one.

Beyond MyCase Pricing: The Cost Your Case Management System Cannot Remove

No case management system removes the phone, and that is the cost the pricing pages never mention. MyCase holds the file, the deadlines, and the billing. It does not answer inbound calls, sit in provider hold queues, or call a client back after treatment.

That work stays on paid staff at every price tier, and for a PI firm it is the largest hidden cost of all.

Consider what it looks like at volume. By HelloCounsel’s own analysis, a typical personal injury case generates around 150 calls over its life, a case manager carrying 100 active cases can field roughly 15,000 calls a year, and about 70% of those calls do not need a human to resolve them.

The fuller picture sits in the breakdown of how many calls a PI case generates and in the hidden cost of missed calls.

Suppose a client calls at 6pm to ask where their case stands, a provider calls the next morning to confirm a records request, and an adjuster calls that afternoon about a claim. Each of those is a call somebody has to take, resolve, and then write into the file.

The case record only reflects what that person remembered to log once the call ended. That is the gap between a per-seat license and a working operation.

HelloCounsel publishes this guide, so read the next part as our view rather than a neutral referee.

The workload it describes is one every plaintiff operator already knows.

HelloCounsel builds AI voice agents for personal injury law firms. They sit on a different budget line from the CMS and take on the call work itself, inbound and outbound.

• Inbound reception, business hours and after hours: The agents answer your mainline, identify who is calling, and connect that caller to the right matter with the case context already loaded
• Notes captured live: The interaction is documented while it happens, not reconstructed by staff afterward
• Outbound case follow-up: The agents work provider and insurer phone trees and hold queues, run treatment check-ins and client updates, and keep following up per your SOP rather than stopping after one attempt
• Write-back to the case file: A transcript and structured summary of the outcome land in the CMS, with native write-back confirmed today across Filevine, SmartAdvocate, Litify, Lead Docket, and Clio
• Humans on the judgment calls: Sensitive or complex matters route to your team with context attached, and valuation, demand drafting, negotiation, and legal strategy stay with the attorneys

What matters is how much of the call work is finished before it reaches your team.

The pricing model behaves differently from both the CMS and the answering service. A CMS bills per seat and an answering service bills per minute, so a busy month costs you more on both.

HelloCounsel scopes a fixed monthly price around the workflows it completes, held within roughly a 20% volume tolerance either way, so a normal spike does not rewrite the invoice. You are paying for completed work rather than talk time.

MyCase Pricing in 2026: Budget the Whole Operation

MyCase pricing in 2026 reads cleanly on paper, at $50 to $130 per user each month, with a $39 accounting add-on and processing riding on top, and the Open API reserved for the Advanced plan. For a small general practice, that is a reasonable and honest structure.

For a personal injury firm, the MyCase price is only the opening question. The harder ones are whether a generalist tool fits PI work when the same parent sells a system built for it, and whether the license removes any of the phone and follow-up work that consumes your team.

The honest answer to the second question is that it does not, because no case management system does.

The most useful move before a renewal is to separate the two budgets and price them on their own terms:

• Price the CMS on fit: Total per-seat cost across every head, weighed against how well it matches PI workflows
• Price the phone workload separately: The call and records work the system leaves on staff, which is the line item that grows with your caseload

To see what that second budget looks like in practice, walk through your firm’s most common call types and check which ones follow a repeatable SOP that never needed a person. Then bring one call log or one records-chasing SOP to a call with the HelloCounsel founders, and watch the full workflow run end to end before you commit to anything.

Frequently Asked Questions

How much does MyCase cost in 2026?

MyCase costs $50, $100, or $130 per user each month on annual billing, for the Basic, Pro, and Advanced plans. Monthly billing is $60, $120, and $150, and there is no setup fee or long-term contract.

Did MyCase raise its prices in 2026?

Yes, MyCase increased its annual rates in August 2026, moving from $39, $89, and $109 to $50, $100, and $130 per user each month. Many comparison pages still list the older, lower numbers.

What are the MyCase hidden costs?

The main extras beyond MyCase pricing are the MyCase Accounting add-on at $39 per user each month, payment processing rates through LawPay, and charges for extra AI page capacity. Every user seat bills at the full rate.

Is MyCase good for personal injury firms?

MyCase is a general-practice system that works for PI but was not built around it. Firms focused only on personal injury often prefer a purpose-built system with treatment, lien, and settlement tracking as standard features.

What is the difference between MyCase and CasePeer?

Both are owned by 8am. MyCase is a general-purpose case management system for any practice area, while CasePeer is built for personal injury, with PI workflows and settlement tools as defaults rather than configuration.

Which MyCase plan do I need for integrations?

You need Advanced. The Open API that lets outside tools read and write MyCase data is available on the Advanced plan alone, so any firm planning integrations should budget for the top tier.

Does MyCase require a contract?

No, MyCase does not require a long-term contract or a setup fee, and it offers a 10-day free trial with no credit card. Annual billing saves up to 16% over paying monthly.

Does MyCase handle phone calls for a firm?

No, MyCase stores the file and billing. Answering inbound calls and making outbound provider and client calls is separate work, which is where an AI voice agent that answers and places those calls, then writes the outcome back into your case management system, fits.